First Member Loyalty Program
Welcome to our loyalty program, First Member. In association with Global Hotel Alliance, we offer you an exciting alternative to the standardized loyalty program experience.
- The membership is free, and you earn points from the day you register.
- As a welcome gift we credit your membership account with 500 points upon registration.
- The points you earn can be redeemed for complimentary nights on our hotels in Sweden, Norway, Denmark or Spain, or in our restaurants.
- Earn both First Member and SAS EuroBonus points on your stays with us.
- Enjoy a new set of benefits and collect nights for a higher tier when staying at hotels affiliated with the Global Hotel Alliance, through DISCOVERY.
Become a member
First Member benefits
First Member & DISCOVERY is divided into three levels. The entry level is Gold. You earn points from the day you register as a First Member, as well as receiving your benefits when staying with us.
Below is an overview of which benefits you can enjoy when staying at a First Hotel in Scandinavia.
To see an overview of your DISCOVERY benefits when staying at other hotels affiliated with the Global Hotel Alliance, click here.
|Gold 0-9 nights a year||Platinum 10-29 nights a year||Black 30+ nights a year|
|1 currency unit spent = 1 point (+ 500 welcome points)|
|Discount on First Hotels (Gold: 5% and Platinum/Black: 10%)*|
|Guaranteed reservation upon late arrival|
|Free admission to / discount on fitness facilities **|
|Membership preference profile|
|Special offers from First Hotels|
|Stay 2 persons, pay for 1 (in double room)**||Weekend/Summer||Every Day|
|20% discount in the restaurant **|
|Complimentary daily newspaper|
|Earn and redeem Local Experiences|
|Guaranteed room availability prior to arrival **||24 H|
|Fruit and bottled water in room upon arrival|
|Free upgrade when available|
|Late checkout until when available||03:00 PM|
|Priority on waiting list|
* Applies to direct bookings through our web page only, and with a specific member code. Not applicable on our Spanish hotels.
** Based on availability. Exceptions can occur (please see documents below).
Please click here to see the overview of our restaurants (refers to the benefit "20 % discount in restaurants", as well as payment with points)
Please click here to see the hotels' workout facilities (refers to benefit "Free admission to / discount on fitness facilities)
Please click here to see the blackout dates overview (refers to the benefit "Guaranteed room availability")
On our hotels in Spain, different member benefits apply.
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First Member Support
First Members enjoy their own customer support at First Hotels. Contact us if you have any questions regarding the membership program First Member / DISCOVERY. Read the First Member terms & conditions here.