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First Member Loyalty Program

Welcome to our loyalty program, First Member.

  • The membership is free, and you earn points from the day you register.
  • As a welcome gift we credit your membership account with 500 points upon registration.
  • The points you earn can be redeemed for complimentary nights on our hotels, or in selected hotel restaurants. 
  • Earn both First Member and SAS EuroBonus points on your stays with us.

IMPORTANT INFORMATION REGARDING YOUR MEMBERSHIP!

READ MORE ABOUT THE NEW FIRST MEMBER PROGRAM!

Become a member

The membership is free, and you earn points from the day you register. As a welcome gift we credit your membership account with 500 points upon registration.


Already a member? Log in to see your status and benefits.

First Member benefits

First Member is divided into three levels. The entry level is Gold. You earn points from the day you register as a First Member, as well as receiving your benefits when staying with us.

Below is an overview of which benefits you can enjoy when staying at a First Hotel in Scandinavia.

Member level gold
Gold 0-9 nights a year
Member level platinum
Platinum 10-29 nights a year
Member level black
Black 30+ nights a year
1 currency unit spent = 1 point (+ 500 welcome points) Gold: Platinum: Black:
Discount on First Hotels (Gold: 5% and Platinum/Black: 10%)* Gold: Platinum: Black:
Guaranteed reservation upon late arrival Gold: Platinum: Black:
500 SAS EuroBonus or 300 SJ Prio points per night, in addition to the First Member points Gold: Platinum: Black:
Free admission to / discount on fitness facilities ** Gold: Platinum: Black:
Special offers from First Hotels Gold: Platinum: Black:
Stay 2 persons, pay for 1 (in double room)** Gold: Platinum: Weekend/Summer Black: Every Day
20% discount in the restaurant ** Gold: Platinum: Black:
Complimentary daily newspaper Gold: Platinum: Black:
Guaranteed room availability prior to arrival ** Gold: Platinum: Black: 24 H
Fruit and bottled water in room upon arrival Gold: Platinum: Black:
Free upgrade when available Gold: Platinum: Black:
Late checkout until when available Gold: Platinum: Black: 03:00 PM
Priority on waiting list Gold: Platinum: Black:

* Applies to direct bookings through our web page only, and with a specific member code. Not applicable on our Spanish hotels.

** Based on availability. Exceptions can occur (please see documents below). 

 

Please click here to see the overview of our restaurants (refers to the benefit "20 % discount in restaurants", as well as payment with points)

Please click here to see the hotels' workout facilities (refers to benefit "Free admission to / discount on fitness facilities)

Please click here to see the blackout dates overview (refers to the benefit "Guaranteed room availability") 

On our hotels in Spain, different member benefits apply. 

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First Member Support

First Members enjoy their own customer support at First Hotels. Contact us if you have any questions regarding the membership program First Member.

Opening hours in May:

CLOSED: Tuesday 1 May (Labor Day), Thursday 10 May (Ascension), Thursday 17 May (Norway’s National Day) and Monday 21 May (Pentecost).

You can reach us Monday – Friday between 08:00 – 16:00, and you are very welcome to get in touch with us! 

 

 Read the First Member terms & conditions here