First Member Loyalty Program
Welcome to our loyalty program, First Member.
- The membership is free, and you earn points from the day you register.
- As a welcome gift we credit your membership account with 500 points upon registration.
- The points you earn can be redeemed for complimentary nights on our hotels, or in selected hotel restaurants.
- Earn both First Member and SAS EuroBonus points on your stays with us.
Become a member












First Member benefits
First Member is divided into three levels. The entry level is Gold. You earn points from the day you register as a First Member, as well as receiving your benefits when staying with us.
Below is an overview of which benefits you can enjoy when staying at a First Hotel in Scandinavia.
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1 currency unit spent = 1 point (+ 500 welcome points) | Gold: | Platinum: | Black: |
Discount on First Hotels (Gold: 5% and Platinum/Black: 10%)* | Gold: | Platinum: | Black: |
Guaranteed reservation upon late arrival | Gold: | Platinum: | Black: |
500 SAS EuroBonus or 300 SJ Prio points per night, in addition to the First Member points | Gold: | Platinum: | Black: |
Free admission to / discount on fitness facilities ** | Gold: | Platinum: | Black: |
Special offers from First Hotels | Gold: | Platinum: | Black: |
Stay 2 persons, pay for 1 (in double room)** | Gold: | Platinum: Weekend/Summer | Black: Every Day |
20% discount in the restaurant ** | Gold: | Platinum: | Black: |
Complimentary daily newspaper | Gold: | Platinum: | Black: |
Guaranteed room availability prior to arrival ** | Gold: | Platinum: | Black: 24 H |
Fruit and bottled water in room upon arrival | Gold: | Platinum: | Black: |
Free upgrade when available | Gold: | Platinum: | Black: |
Late checkout until when available | Gold: | Platinum: | Black: 03:00 PM |
Priority on waiting list | Gold: | Platinum: | Black: |
* Applies to direct bookings through our web page only, and with a specific member code. Not applicable on our Spanish hotels. ** Based on availability. Exceptions can occur (please see documents below).
Please click here to see the overview of our restaurants (refers to the benefit "20 % discount in restaurants", as well as payment with points) Please click here to see the hotels' workout facilities (refers to benefit "Free admission to / discount on fitness facilities) Please click here to see the blackout dates overview (refers to the benefit "Guaranteed room availability") On our hotels in Spain, different member benefits apply. |
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First Member Support
First Members enjoy their own customer support at First Hotels. Contact us if you have any questions regarding the membership program First Member.
Opening hours in May:
CLOSED: Tuesday 1 May (Labor Day), Thursday 10 May (Ascension), Thursday 17 May (Norway’s National Day) and Monday 21 May (Pentecost).
You can reach us Monday – Friday between 08:00 – 16:00, and you are very welcome to get in touch with us!
Read the First Member terms & conditions here.
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First Hotels AS
Grensen 17
0159 Oslo
Norway -
+47 23 11 60 80
Opening hours: Monday - Friday, 08:00 - 16:00 - firstmember@firsthotels.com