First Member Loyalty Program
Welcome to our loyalty program, First Member.
- The membership is free, and you earn points from the day you register.
- As a welcome gift we credit your membership account with 500 points upon registration.
- The points you earn can be redeemed for complimentary nights on our hotels, or in selected hotel restaurants.
- Earn both First Member and SAS EuroBonus points on your stays with us.
Become a member
First Member benefits
First Member is divided into three levels. The entry level is Gold. You earn points from the day you register as a First Member, as well as receiving your benefits when staying with us.
Below is an overview of which benefits you can enjoy when staying at a First Hotel in Scandinavia.
|Gold 0-9 nights a year||Platinum 10-29 nights a year||Black 30+ nights a year|
|1 currency unit spent = 1 point (+ 500 welcome points)||Gold:||Platinum:||Black:|
|Discount on First Hotels (Gold: 5% and Platinum/Black: 10%)*||Gold:||Platinum:||Black:|
|Guaranteed reservation upon late arrival||Gold:||Platinum:||Black:|
|500 SAS EuroBonus or 300 SJ Prio points per night, in addition to the First Member points||Gold:||Platinum:||Black:|
|Free admission to / discount on fitness facilities **||Gold:||Platinum:||Black:|
|Special offers from First Hotels||Gold:||Platinum:||Black:|
|Stay 2 persons, pay for 1 (in double room)**||Gold:||Platinum: Weekend/Summer||Black: Every Day|
|20% discount in the restaurant **||Gold:||Platinum:||Black:|
|Complimentary daily newspaper||Gold:||Platinum:||Black:|
|Guaranteed room availability prior to arrival **||Gold:||Platinum:||Black: 24 H|
|Fruit and bottled water in room upon arrival||Gold:||Platinum:||Black:|
|Free upgrade when available||Gold:||Platinum:||Black:|
|Late checkout until when available||Gold:||Platinum:||Black: 03:00 PM|
|Priority on waiting list||Gold:||Platinum:||Black:|
* Applies to direct bookings through our web page only, and with a specific member code. Not applicable on our Spanish hotels.
** Based on availability. Exceptions can occur (please see documents below).
Please click here to see the overview of our restaurants (refers to the benefit "20 % discount in restaurants", as well as payment with points)
Please click here to see the hotels' workout facilities (refers to benefit "Free admission to / discount on fitness facilities)
Please click here to see the blackout dates overview (refers to the benefit "Guaranteed room availability")
On our hotels in Spain, different member benefits apply.
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First Member Support
First Members enjoy their own customer support at First Hotels. Contact us if you have any questions regarding the membership program First Member.
Opening hours in May:
CLOSED: Tuesday 1 May (Labor Day), Thursday 10 May (Ascension), Thursday 17 May (Norway’s National Day) and Monday 21 May (Pentecost).
You can reach us Monday – Friday between 08:00 – 16:00, and you are very welcome to get in touch with us!
Read the First Member terms & conditions here.