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Privacy and legal notice

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Privacy and legal notice

First Hotels is committed to protecting personal information and complying with the applicable privacy rules, such as the GDPR and Personal Information Act.

1. General
The site is run by First Hotels AS (First Hotels), Grensen 17, 0159 Oslo, Norway. By using this website you agree to the terms of the design at any time. Terms and Conditions apply to all use of the site in any language. First Hotels reserves the right to add, change, renew or improve the iformation on the site.

2. Rights
All content on the site is protected by copyright. Information and images published on the site belongs to First Hotels unless otherwise is specified. Content on the site may not be copied, distributed, or republished without the written consent of First Hotels. You are however free to use images and text for non-commercial personal use as long as it is evident that First Hotels is copyright owners.

3. Links and Hyperlinks
Links and hyperlinks to a third party from First Hotels' websites may occur. First Hotels is not responsible for the content, information or any other materials on third-party sites, you are responsible to inform yourself of the terms of these websites.

4. Limitation of Liability
First Hotels offers no guarantee that the functionality, availability, or content on the site is correct.

5. Cookies
First Hotels' website use cookies to make our website work well and to provide you with a good user experience. When you visit firsthotels.com, you consent to the use of cookies.

The cookies contain certain information about you as a user of the website. The cookies do not contain personal information, but may contain information such as IP address, operating system, screen resolution, and what pages on the site you are visiting.

The use of cookies can be blocked in the settings on your browser. Blocking cookies may however mean that the site will function poorly, or not at all.
Read more about what cookies we use here.

6. Personal Information and Security
First Hotels takes your privacy seriously. We do not collect personal information that is not relevant or necessary to deliver our services to our customers.

When booking via www.firsthotels.com, we will register, among other things, your name, address and e-mail address. This is to process your order. If the order is interrupted, we will send you an email directing you to your cart so you can complete the order. Uncompleted orders are stored for 24 hours.

We will not use your data to send you other market information or offers unless you specifically consent to this.

First Hotels does not sell personal information to third parties.Personal information may be shared with third parties if First Hotels sees it as necessary to manage, operate and maintain the site.

First Hotels do not store credit card numbers and other sensitive payment data. The payment solutions to First Hotels web site is provided by a PCI certified third party where the data is encrypted.

First Hotels is working continuously to maximize security for you as a user, but we can not guarantee the privacy of information you provide when you are connected to the internet.

7. For how long do we store your personal information?
Personal information will not be stored any longer than necessary to fulfil the purpose of the processing or to fulfil statutory duties. For example, the Norwegian Bookkeeping Act requires us to keep detailed purchase history for five years.
In addition, we will delete personal information about you upon request unless we have a legal basis or a statutory duty to keep this information further.

To require your personal information deleted, please contact us at e-mail.