Become a First Member

• You always get the best price and exclusive member discounts when you book through our website.
• You earn 2-5% FirstCoins on your spending with us, depending on your membership level. The higher your level, the more you earn.
• The FirstCoins you collect can be used as a payment method, either in full or in part, on our website or during your stay at one of our hotels.*
• You also earn 300 SJ Prio points for every night you stay with us, in addition to your FirstCoins.

*For a limited time, partial payments with FirstCoins are only available at the hotel due to technical reasons. Online partial payments on firsthotels.com will be available again soon.

• You earn 2-5% FirstCoins on all your spending with us.*
• The higher your membership level, the more FirstCoins you earn.
• FirstCoins are points with a clear cash value and can be used as a payment method. 1 FirstCoin = 1 SEK.

*Applies to eligible bookings only. For example, bookings made through third parties do not qualify for earning FirstCoins. See the First Member terms for more information.

• FirstCoins can be used for full or partial payment on our website or at the hotel.*
• You can enjoy your FirstCoins for up to one year from the date they are earned.
• You can use your FirstCoins at most of our hotels and on most dates. Exceptions include some of our partner hotels / by First Hotels.**
• To redeem your FirstCoins, you must be logged in to your First Member account. When booking a stay, FirstCoins will appear as one of your payment options.

*For a limited time, partial payments with FirstCoins are only available at the hotel due to technical reasons. Online partial payments on firsthotels.com will be available again soon.

**FirstCoins cannot be used at the following hotels:
Brommavik Hotel First Partner
Bryne Hotell First Partner
City Central Hotel Örebro First Partner
Hotel Amadeus by First
Hotel E10 by First
Hotel Frederikshavn
Hotel Skandia First Partner
Hotel SØMA Aasiaat First Partner
Hotel SØMA Ilulissat First Partner
Hotel SØMA Nuuk First Partner
Hotel SØMA Sisimiut First Partner
Hotell Kung Gösta by First
Hotell Rådhuset First Partner
Kysthotellet First Partner
Montra Skaga Hotel First Partner
Prinsen Hotel First Partner
Queen's Hotel

• Have you stayed with us but haven’t received your FirstCoins? You earn FirstCoins on all stays booked through our website or at eligible contract rates.
• FirstCoins are not earned on stays booked via third-party websites, free night redemptions, SJ bonus stays, tour operators, sponsor rates, or other special agreements.
• Want to report missing FirstCoins? Contact First Member support via email.

• The membership consists of four levels: Silver, Gold, Platinum, and Black. The higher your level, the more benefits you receive as a First Member. These include earning 2-5% back in FirstCoins on your stays, access to early check-in and late check-out, stay two nights for the price of one, the possibility of room upgrades, and more. See the overview below for full details of your benefits.
• How many nights do I need to stay to reach each membership level?
  - The first membership level, Silver, is granted automatically when you join
  - The second level, Gold, is reached after just 5 nights
  - The third level, Platinum, is achieved after 10 nights
  - The fourth and highest level, Black, is reached after 20 nights
• When you reach a new membership level during your 1-year earning period, you keep that level for the remainder of the current period as well as the entire following 12-month period. After that, your level is reassessed based on the number of nights you’ve stayed during the period - ensuring a fair and predictable process. Your earning period starts and renews on the same date as your membership registration (DAY/MONTH).*

*Members who registered before April 1, 2026, are an exception. For these members, the earning period runs from April 1 to March 31.