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Become a First Member

Stay, save and earn by becoming a First member! As a valued member of our loyalty program, you'll unlock instant benefits and discounts while earning FirstCoins toward your next free hotel stay in Sweden, Denmark, and Norway. Join 500,000+ happy members and sign up for free now!

Exclusive benefits

  • You always get the best price and member discount, when you book directly on our website - just remember to log in first.
  • You earn 2–5% FirstCoins based on your spending with us – the higher your membership level, the more FirstCoins you get back.
  • FirstCoins is just like money - you can use it to pay for your stay, either fully or partially.
  • You earn 300 SJ Prio points for each night you stay with us - in addition to your FirstCoins!

How do you earn FirstCoins?

  • FirstCoins is First Hotels' digital currency. 1 FirstCoin = 1 NOK.
  • Earn 2-5% in FirstCoins, every time you stay* or shop with us and use it to pay for your next stay.
  • The more you stay with us, the more FirstCoins you earn.


* Applies to valid bookings. Third-party bookings are not eligible for bonus earnings. Read First Member Terms & Conditions for further information.

How do you redeem FirstCoins?

  • Use FirstCoins to fully or partially pay for your stay, either on our website or at our hotels.
  • Enjoy your FirstCoins for three full years from the earning day.
  • You can use your FirstCoins at most hotels and on all dates, exceptions are at our partner hotels/by First Hotels*.
  • Log into your First Member account to see and use your FirstCoins. Choose "Pay with FirstCoins" in the end of your booking process.

Missing your FirstCoins?

  • Have you stayed with us and not received your FirstCoins? You earn FirstCoins on all stays booked through our website or with valid contract rates.
  • FirstCoins are not earned on overnight stays booked through third-party websites, free night redemptions, or SJ bonus nights, tour operators, sponsor rates, or other special agreements.
  • Want to retroactively register for FirstCoins? Log in to your membership profile and contact us via the contact form.
  • The deadline for retroactive registration is 6 months after checkout.

All member benefits

Below you find the First Member loyalty program benefits for the different levels; Silver, Gold, Platinum and Black. Click the buttons to see hotel specific benefits, and an overview over which restaurants that are eligable for earning and using FirstCoins.

Silver

0-4 Nights

Gold

5-9 Nights

Platinum

10-29 Nights

Black

30+ Nights

2% FirstCoins earnings on your purchases with us

3% FirstCoins earnings on your purchases with us

4% FirstCoins earnings on your purchases with us

5% FirstCoins earnings on your purchases with us

Member discount when booking at our website

Member discount when booking at our website

Member discount when booking at our website

Member discount when booking at our website

300 SJ Prio points per night

300 SJ Prio points per night

300 SJ Prio points per night

300 SJ Prio points per night

Early check-in*

Early check-in*

Early check-in*

Late check-out*

Late check-out*

Late check-out*

Stay 2 people for the price of 1 (contact the hotel directly to book)

Stay 2 people for the price of 1 (contact the hotel directly to book)

Hotel specific benefits (local, per hotel)

Hotel specific benefits (local, per hotel)

Upgrade to the next room category at check-in*

Snacks, fruits and mineral water in the room

*Based on availability

Member tiers and duration

  • The membership consists of four levels: Silver, Gold, Platinum, and Black. The higher the level, the more benefits you receive as a First Member. These include earning between 2-5% FirstCoins on your stays, access to early check-in, late check-out, two-for-one stays, room upgrade opportunities, and more. Read more about the benefits in the summary below.
  • How many nights do you need to stay to reach the different membership levels?
    *The first membership level, Silver, is automatically granted when you become a new member. You retain this level for four overnight stays.
    * You reach the second membership level, Gold, after the fifth night.
    * You achieve the third membership level, Platinum, when you have stayed 10 nights.
    * You reach the fourth and highest membership level, Black, after staying 30 nights.
  • When you reach a new membership level during the 2-year earning period, you will not only retain it for the remaining time of the period but also throughout the entire following 2-year period. After that, the level will be reassessed based on how many nights you have stayed during the period, in a fair and predictable manner.

SJ Prio member

As an SJ Prio member, you receive points and benefits when you stay at our hotels in Sweden, Norway, and Denmark. You can also use your points for accommodation at selected First Hotels in Scandinavia (subject to availability).

First Member Customer Service

First Members have their own priority customer service via email. Contact us if you have any questions about our First Member loyalty program.

Opening Hours: Monday - Friday, 08:00 - 16:00
We are closed on public holidays.

firstmember@firsthotels.no

First Hotels, Vasagatan 10, 111 20 Stockholm, Sweden

Read the First Member terms & conditions here