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Membership

Here you can read the terms & conditions regarding your membership in the First Member program.

1.1 Membership of First Member is only granted to persons aged over 18. Companies or other legal entities cannot become members of First Member.

1.2 Membership of First Member is free of charge.

1.3 First Member cards cannot be used in combination with other bonus cards, except for SJ Prio or SAS EuroBonus membership cards.

1.4 First Member offers three tier levels: Gold, Platinum and Black. Your membership tier level depends on the number of valid overnight stays made during a calendar year (except for the first year as a member when it starts counting from the registration date and then one year forward): Gold: 0-9 nights, Platinum: 10-29 nights, Black: 30+ nights.

1.5 Rooms will be guaranteed at the destination if booked 24 hours prior to arrival (only for Black members) and if booked at full regular rates. The room guarantee does not apply when booking bonus stays or when achieving corporate rates. A list of block-out dates can be accessed at www.firsthotels.com/firstmember.

1.6 When registering as a member, all membership information, including membership number, will be forwarded to the submitted email address.

1.7 In the event of abuse of membership, First Hotels reserves the right to terminate the membership and annul all bonus points that have been earned.

1.8 Membership will be terminated with immediate effect should a member request termination. Requests for the termination of membership should be submitted in writing to firstmember@firsthotels.com.

1.9 Members are required to keep themselves updated with current membership terms and conditions. 

1.10 Signing up for membership online implies that the member accepts the membership terms and conditions of First Hotels.